On-Site Services

Available services include, Onsite Registration, Badge Pick-Up and Badge corrections.

Date, Time and Location:

BCC, Pratt Street Tent
7:00 am - 5:00 pm Tuesday
7:00 am - 5:00 pm Wednesday
7:00 am - 6:00 pm Thursday
7:00 am - 6:00 pm Friday
8:00 am - 3:00 pm Saturday


BCC, Charles Street Tent
7:00 am - 5:00 pm Monday
7:00 am - 5:00 pm Tuesday
7:00 am - 6:00 pm Wednesday
7:00 am - 6:00 pm Thursday
7:00 am - 6:00 pm Friday
8:00 am - 12:00 pm Saturday

Sample Bags: Each attendee is permitted to exit the show floor with one sample bag per day. Additional bags will be donated to local food banks and charities.

Rolling Carts & Strollers: For safety reasons, rolling carts, rolling bags, strollers and bags with wheels are not permitted on the show floor during show floor hours; except where such rolling carts or bags are medical necessity.

Per Show Management: There will be no in-and-out privileges to bag check. Please limit your samples to one bag a day.

Date, Time and Location:

BCC, Pratt & Charles Street Tents 
7:00 am - 6:30 pm Wednesday - Friday
8:00 am - 4:30 pm Saturday

Hilton, Key Ballroom Lobby and Poe B
7:00 am - 6:30 pm Wednesday - Friday
8:00 am - 4:30 pm Saturday

ABC Imaging in the BCC & Fedex in the Hilton provides business services such as copying, shipping, faxing, and office supplies. They can also work with you in advance for copy orders to be ready for you onsite.

Date, Time and Location:

ABC Imaging - BCC, Level 300, Prat Street Lobby, Across from Room 333
8:30 am - 4:30 pm Wednesday
8:00 am - 6:0 pm Thursday - Saturday 

Fedex - Hilton, Level 2, Next to Armstead
7:00 am - 6:00 pm Monday - Saturday

Child Care is available on-site for $25/day through our partner, Kiddie Corp. ALL Child Care and Child badges must be handled at Child Registration. Child badges are available on-site for $25.
All children on the trade show floor must have a badge.

Date, Time and Location:

Hilton, Level 1,  Johnson B
9:00 am - 6:00 pm Wednesday - Friday
9:00 am - 5:00 pm Saturday

Book exhibit space for the following shows: Natural Products Expo East & Harvest Festival 

Date, Time and Location:

BCC, Level 300, Meeting Room 328
9:00 am - 6:00 pm Wednesday - Friday
9:30 am - 4:00 pm Saturday

In the event of an emergency full time Public Safety Officers are available. Medical assistance can be reached by contacting any New Hope Natural Media staff. 

Public Safety Officers available 24 hours a day 
Available by phone at 410-649-7055 

Date, Time and Location:

BCC, Level 100, Back of Exhibit Hall E
8:00 am - 5:00 pm Monday
8:00 am - 7:00 pm Tuesday
8:00 am - 8:00 pm Wednesday
7:00 am - 7:00 pm Thursday
7:00 am - 7:00 pm Friday
8:00 am - 10:00 pm Saturday

BCC, Level 300, Pratt Street Lobby, Next to Room 327
8:00 am - 5:00 pm Tuesday
8:00 am - 8:00 pm Wednesday
7:00 am - 7:00pm Thursday
8:00am - 6:00 pm Friday
9:00 am - 6:00 pm Saturday

General show information provided by interactive kiosks and knowledgeable staff.

Date, Time and Location:

BCC, Level 200, Above Charles Street Lobby 
8:00 am - 6:30 pm Wednesday

BCC, Level 300, Sharp Street 
8:00 am - 6:30 pm Thursday

BCC, Level 300, Pratt Street Lobby
8:00 am - 6:30 pm Friday

BCC, Level 100, Charles Street Lobby 
8:00 am - 5:30 pm Saturday

Hilton, Level 2, East Foyer
7:00 am - 6:30 pm Wednesday

Hilton, Level 2, West Foyer
7:00 am - 6:30 pm Thursday
7:00 am - 6:30 pm Friday
8:00 am - 12:00 pm Saturday

Working members of the press may use our Media Center to work, review Exhibitor media kits and obtain information about Natural Products Expo East. Press must register for badges to enter the Press Room.

Date, Time and Location:

Hilton, Level 2, Holiday Ballroom 2
8:00 am - 6:00 pm Wednesday - Friday
8:00 am - 12:00 pm Saturday

Access limited to attendees who have purchased a 2019 Super Pass.

Date, Time and Location:

Hilton, Level 2, Holiday Ballroom 1
7:00 am - 6:00 pm Wednesday - Friday
8:00 am - 12:00 pm Saturday

VIP Hosted Buyer Check-in room is an area for retailers to conduct business meetings, check email, learn and network.

Date, Time and Location:

Hilton, Level 2, Poe A
8:00 am - 6:30 pm Wednesday - Friday
8:00 am - 12:00 pm Saturday

Questions, comments, concerns? We're here for you in the Show Office. Please stop in if you need help locating something at the show.

Date, Time and Location:

BCC, Level 300, Pratt Street Lobby
8:00 am - 6:30 pm Wednesday - Friday
8:00 am - 5:00 pm Saturday

The Showcase Office can assist exhibitors with all of their onsite marketing opportunity needs. If you have questions about a contracted opportunity or would like to purchase additional opportunities for the current show, please visit the Showcase Office. 

Date, Time and Location:

BCC, Level 300, Pratt Street Lobby, Show Office
8:00 am - 6:30 pm Wednesday - Friday
8:00 am - 5:00 pm Saturday

Date, Time and Location:

BCC, Level 300, Pratt Street Lobby, Show Office
8:00 am - 6:30 pm Wednesday - Friday
8:00 am - 5:00 pm Saturday

Date, Time and Location:

BCC, Level 300, Camden Lobby
8:00 am - 6:30 pm Wednesday - Saturday
8:00 am - 4:00 pm Sunday

BCC, Level 400, Next to booth 8152
8:00 am - 6:30 pm Wednesday - Saturday
8:00 am - 4:00 pm Sunday

Qualified buyers and press attending the show can ride a regional bus or train to the show and Expo East will reimburse you up to $50--just visit the Travel Green, Save Green Desk at the New Hope Booth (level 300) with your receipt and badge to claim your reimbursement.

Date, Time and Location:

BCC, Level 300, Pratt Street Lobby, Info Booth
8:00 am - 6:30 pm Wednesday - Friday
8:00 am - 4:00 pm Saturday

Date, Time and Location:

BCC, Level 300, Pratt Street Lobby
8:30 am - 5:30 pm Thursday - Friday
8:30 am - 4:00 pm Saturday