Frequently Asked Questions

Registration FAQs

Natural Products Expo is a trade show and is not open to the general public. For information on who is eligible and what business proof is acceptable please review the Show Policies.

You can register online. Click on register in the header for specific details. Please call 866.458.4935 or 303.390.1776 with any questions.

The cost to attend depends on your business type. Refer to the Badge Registration page for more information.

The Keynote is free to attend, along with Exhibitor Hosted Education. The Expo East Conference Sessions are paid sessions, as are Natural Products Business School, Natural Products Hemp & CBD Summit, and Herb Walk. You can upgrade to attend these sessions while registering or by calling 866.458.4935.

The 2019 Super Pass Upgrade is your ticket to education conference sessions at Expo East. Once in Baltimore, you will also have access to the VIP lounge; services include wi-fi, charging stations, light refreshments and drink tickets for live music parties. Consider this your all access to pass to nearly everything we have to offer in Baltimore! If you plan to take advantage of education and networking options, the Super Pass Upgrade is the best value option for registration. *

*Super Pass Upgrade does not include Herb Walk Tour, Natural Products Hemp & CBD Summit, or Natural Products Business School.

All Expo East Conference sessions are included (Wednesday through Friday). Conference sessions run Wednesday through Friday and feature themes that are suited to Manufacturers, Retailers, Investors, and Suppliers. If you only want to attend educational sessions on certain days, we have daily passes available. Check the Expo East schedule often for updated session information, or click here to upgrade your badge or to register.

*Super Pass Upgrade does not include Herb Walk Tour, Natural Products Hemp & CBD Summit, or Natural Products Business School.

The Natural Products Business School, Natural Products Hemp & CBD Summit, and Herb Walk are NOT included with the Super Pass upgrade.

Anyone 16 years and older must qualify to register as an attendee or exhibitor and will be required to show business proof. Children 15 years and younger are required to have a Children’s Badge and must be under adult supervision at all times. You will be required to present proof of age (i.e. birth certificate, government/state issued ID). Only one Children’s Badge will be issued per registered adult. All Children’s Badges must be picked up at the child care office. No one under 18 years of age will be allowed on the show floor during move-in and move-out.

Exhibiting and Sponsorship FAQs

An account manager can be contacted directly to assist you with booth selection; or you may fill out an application and exhibit space contract and return it with a deposit to our offices immediately following the current show. We will assign booths first-come, first-served. Please call 866.458.4935, or 303.939.8440 to be connected to your area's Account Manager. Learn more on our Exhibitor Resources page.

Whether the objective of your show is to educate attendees on your science, launch a new product line, or dominate the category, your booth space is only the start of your company’s ability to draw attention to your products or services. Make the very most of the trade show experience! Refer to the Sponsorship and Marketing Opportunities section for a list of ideas and packages.

Venue and Travel FAQs

Baltimore Convention Center, 1 West Pratt Street, Baltimore, MD 21201

For information on travel options to and around Baltimore, visit the venue and travel section of the website. We have negotiated discounts with companies to help in getting here. For information review the Hotel and Flight page.

The company handling hotel reservations is onPeak. They provide discounted rooms close to the convention center. This service guarantees you a set rate and also puts you in a hotel within walking distance to the convention center or near a free shuttle that will take you to the convention center. You can view a list of available hotels by going to the Hotel and Flight page. Housing and Registration opens in early to mid-December.

Find out how you can green your travel by visiting our Sustainability page.

To request a visa letter you must first register to attend Natural Products Expo East. During your registration you can request a visa letter that is available to download on the registration confirmation page. If you have any questions regarding your visa letter, click here.

Education FAQs

Refer to the Schedule for the latest information on educational sessions including exhibitor-presented seminars. For general information on the Super Pass Upgrade, Daily Education passes, or a la carte options, visit the Conference/Workshops/Tours page.

Anyone 16 years and older must qualify to register as an attendee or exhibitor and will be required to show business proof. Children 15 years and younger are required to have a Children’s Badge and must be under adult supervision at all times. You will be required to present proof of age (i.e. birth certificate, government/state issued ID). Only one Children’s Badge will be issued per registered adult. All Children’s Badges must be picked up at the child care office. No one under 18 years of age will be allowed on the show floor during move-in and move-out.

While many speakers like to use handouts, some do not. If the speaker provides a handout to us, it will be available for download after the show.

All of the New Hope sessions and most of the Exhibitor Hosted Education sessions are available for download after the show. Click here for more information.

Trade Show Floor FAQs

Trade Show Floor Hours: Thursday/Friday 10:00 a.m. – 6:00 p.m / Saturday 10:00am – 4:00 pm (Level 300 and 400 Hot Products Pavilions both open at 9:30am all three days)

Each attendee is permitted to exit the show floor with one sample bag per day. It has been determined from both attendee and exhibitor feedback that one sample bag per day is sufficient enough to bring home product and literature from the show floor. Additional bags will be donated to the local food banks and charities.

For safety reasons, rolling carts, rolling bags, strollers and bags with wheels are not permitted on the show floor during show floor hours, except where such carts or bags are a medical necessity. Numerous bag checks are available throughout the Expo East campus to store these items.