On-Site Services

Service Description Date, Time and Location
Registration Available services include, Onsite Registration, Badge Pick-Up and Badge corrections.

BCC, Pratt Street Tent
7:00 am - 5:00 pm Tuesday
7:00 am - 6:00 pm Wednesday
7:00 am - 6:00 pm Thursday
7:00 am - 6:00 pm Friday
8:00 am - 3:00 pm Saturday

Bag Check No in-and-out privileges. Samples are limited to one bag per day.

BCC, Pratt & Charles Street, Outside Tents  Hilton, Key Ballroom Lobby and Poe B 
7:00 am - 6:30 pm Wednesday - Friday
8:00 am - 4:30 pm Saturday

Business Center ABC Imaging in the BCC & Fedex in the Hilton provides business services such as copying, shipping, faxing, and office supplies. They can also work with you in advance for copy orders to be ready for you onsite.

ABC Imaging - BCC, Pratt Street Lobby, Across from Room 333
8:30 am- 4:30 pm Mon-Wed
8:00am - 6:00pm Thurs-Sat

Fedex - Hilton, Level 2 next to Armstead
7:00 am- 6:00pm Mon-Sat

Child Care & Child Registration

Child badges are only available on-site for $25 at the Johnson Room through our partner, Kiddie Corp. ALL Child Care and Child badges must be handled at Child Registration. 

All children on the trade show floor must have a badge.

Hilton, Level 2, Holiday Ballroom 3
9:00 am – 6:00 pm – Wednesday -  Friday
9:00 am – 5:00 pm – Saturday

Expo Sales Office Book exhibit space for the following shows: Natural Products Expo East/All Things Organic-BIOFACH AMERICA, Natural Products Expo West, Fresh Ideas Organic Market Place, and the Harvest Festival.

BCC, Level 300, Room 328
9:00 am - 6:00 pm Wednesday
9:00 am - 6:00 pm Thursday
9:00 am - 6:00 pm  Friday
9:30 am - 4:00 pm Saturday

First Aid

In the event of an emergency full time Public Safety Officers are available. Medical assistance can be reached by contacting any New Hope Network staff.

Public Safety Officers available 24 hours a day
Available by phone at 410-649-7055

BCC, Level 100, Back of Exhibit Hall E
8:00 am – 5:00 pm Monday
8:00 am – 5:00 pm Tuesday
8:00 am – 8:00 pm Wednesday
7:00 am – 7:00 pm Thursday
7:00 am – 7:00 pm Friday
8:00 am – 10:00 pm Saturday

BCC, Level 300, Pratt Street Lobby, Next to Show Office
8:00 am – 8:00 pm Tuesday
8:00 am – 8:00 pm Wednesday
7:00 am – 7:00 pm Thursday
7:00 am – 7:00 pm Friday
9:00 am – 6:00 pm Saturday

Food Trucks

Local food trucks will be located outside of the Sharp Street Lobby on the walkway that connects the building to the Sheraton hotel. A great place to grab a quick lunch and step outside!

11:00 am – 5:00 pm Friday
11:00 am – 4:00 pm Saturday
Hosted Buyer Lounge & Check-in The Hosted Buyer Check-in room is an area for retailers to conduct business meetings, check email, learn and network.

Hilton, Level 2, Poe A
8:00am – 6:30 pm Wednesday- Friday
8:00 am – 12:00 pm Saturday

Info Booth (BCC) General show information provided by interactive kiosks and knowledgeable staff.

BCC, Level 200, Above Charles Street Lobby
BCC, Level 300, Pratt Street Lobby
BCC, Level 300, Sharp Street Terrace
BCC, Outside, Pratt Street Entrance
8:00 am - 6:30 pm Wednesday - Friday
8:00 am - 4:00 pm Saturday

Info Booth (Hilton) General show information provided by interactive kiosks and knowledgeable staff.

Hilton, Level 2, West Foyer
8:00 am - 6:30 pm Wednesday - Friday
8:00 am - 12:00 pm Saturday

New Hope Network Lounge Stop by the New Hope Network Lounge anytime during the show floor hours to grab a cup of coffee and check your email. BCC, Level 300, Pratt Street Entrance
8:30 am - 5:30 pm Thursday - Friday
8:30 am - 4:00 pm Saturday
Press Room Working members of the press may use our Media Center to work, review Exhibitor media kits and obtain information about Natural Products Expo East. Press must register for badges to enter the Press Room.

Hilton, Level 2, Holiday 2
8:00 am - 6:00 pm Wednesday - Friday
8:00 am - 12:00 pm Saturday

Show Office Questions, comments, concerns? We're here for you in the Show Office. Please stop in if you need help locating something at the show.

BCC, Level 300, Pratt Street Lobby
8:00 am - 6:30 pm Wednesday – Friday
8:00 am – 5:00 pm Saturday

Super Pass Lounge For Super Pass holders only.

Hilton,  Level 2, Holiday 1
7:00 am - 6:00 pm Wednesday - Friday
8:00 am - 12:00 pm Saturday

Sustainability Kiosk Come by the Sustainability Kiosk to learn more about the New Hope Sustainability Program and our efforts in waste management, energy and water conservation, sustainable procurement, and community engagement. BCC, Level 300, Pratt Street Entrance
8:30 am - 5:30 pm Thursday - Friday
8:30 am - 4:00 pm Saturday
Travel Green, Save Green Qualified buyers and press attending the show can ride a regional bus or train to the show and Expo East will reimburse you up to $50--just visit the Travel Green, Save Green Desk at the New Hope Booth (level 300) with your receipt and badge to claim your reimbursement.

BCC, Level 300, Pratt Street Lobby, Info Booth
8:00 am - 6:30 pm Wednesday - Friday
8:00 am - 4:00 pm - Saturday